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Frequently asked questions

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Brand Protection

Prova is the platform that helps you to acquire, engage and retain good customers who are incentivize to take actions that are good for your business. This action can be authenticating your product at the point of purchase, refferals, making purchases etc. Businesses can connect to Prova collaborative reward system to offer cashbacks,discounts and personalized offers.

A unique QR code is placed on your product that customers scan or input a code to confirm your product at the point of purchase. They may also earn a small token of reward for taking this action. This process will protect your brand but also give you direct access to your customers and customer data.

No. It's a choice. However, we strongly recommend rewarding customers when the authentic your product because the incentive gets more people to participate plus other benefits.

Beyond protecting your protect against counterfeits and piracy, you equally enjoy actionable and insighful data of your customers purchase behaviours real-time. Use Prova to run viral consumer promotions and also engage with customers directly.

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Collaborative Cashbacks

Connect and use the new Prova collaborative reward network to offer cashbacks to your customers. The system offers a dynamic reward balance which gamify and engages customers much more than yoyr typical cashback system. Your customers also can redeem higher value items or cash than their earned reward.

Prova platform allows qualified businesses to connect to a single reward network which means that all rewards on the Prova network is being controlled & priced by the same algorithm. So, your brand and customers also gains from the activities of every other business in the network

Rewarding your customers for making purchases will lead to repeat purchases. Prova makes this better with a collaborative rewarding system that offers customers even more for less and engages them with a dynamic reward balance.

All cashbacks and reward given to customers by most businesses using the Prova platform are conected by an algorithm in the Prova network. All customers yet-to-be-redeemed rewards are constantly repriced with each new cashback coming into the network. This offers a dynamic reward balance that engages customers and allows them to redeem higher prizes even when little cash is offered as cashbacks or reward.

Yes, you have absolute control on what, when and how your customers spend the rewards or cashbacks received from your brand.

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Pay with Prova

Customers who have Prova points can make payments on your websites and even offline using their Prova rewards. It's an additional payment option for your business from customers on the Prova network.

No. the points already have a cash value and therefore, you are being paid in Naira and kobo which is the current worth of the users Points. You will not need to do any conversion.

No. It's not a wallet and you cant pay into it. The only earned rewards and cashback can a customer make payment with Prova. It's same as Prova offering customers a 100% discount on the product they want to buy and covering that payment on their behalf.

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